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George Boyd Contact us 

Looking to get in touch? Check out our help page to see if we can help answer your query, otherwise, we have a range of teams alongside our branches that are on hand to help you with your enquiries.


Customer services

Speak to our Customer Services team on 02475 260607  or email us at

To talk to us about an existing order please press option 1. Available during:
Mon – Thurs: 8:00 – 17:30, Fri: 8:00 – 17:00

Please note, this team will be unavailable from the 23rd December until the 4th January.

To talk to us about a website issue, including password resets, please press option 2. Available during:
Mon – Fri: 7:00 - 20:00, Sat: 7:00 – 16:00, Sun: 10.00 – 20:00

Please note, this team will be available on December 24th, 29th, 30th, 31st from 7am – 3:30pm. The team will be unavailable on all other dates until the 4th January.

Paying your account

For more information on our payment methods, including our BACS details and phone number, please visit our page on how to make a payment.

For help with the e-billing site please contact or 02476 654080 (open from 8.30am until 5pm)

To submit a remittance advice notice, please email:

Contact your local branch

Please contact your local branch for the following:

  • Invoice queries, if your order was collected from a branch. For delivery order queries please email
  • Changing personal details on your account
  • Product information, pricing and quotes

Write to us

You can reach our Customer Services Team at the following address: 

George Boyd Customer Services
25 Loanbank Quadrant
G51 3HZ